| Healthcare Solutions |
Do you Have Problems Communicating With Non-English Speaking Patients?Due to the rapid increase of limited English proficient residents in the U.S., it is becoming more difficult for healthcare professionals to communicate with many of their patients and provide the highest quality of care.
To meet this challenge, Fluential has developed interactive speech translation systems that enable healthcare professionals to communicate with these patients for the most common, high-frequency encounters. Fluential has created a system for radiology departments and is currently optimizing systems for nursing and physical therapy.
Solutions for Physical TherapistsIn order to deliver the highest quality physical therapy, you have to be able to connect and effectively communicate with your patients. Trying to provide therapy to a person who does not speak English can introduce challenges that go well beyond the scope of your training.
Unfortunately, the language barrier goes both ways: not only do you experience difficulties in assessing your patient's condition or progress, but your patient finds it equally challenging to understand what he needs to do to aid in his healing process. Slower progress means spending more time in the hospital or at home, and more time until the patient is able to get back to work and resume other normal activities.
Professionally trained medical interpreters are often required by law, but at $20-$30 per hour (on site) and $130-$150 per hour (over the phone), their services can be cost-prohibitive and most insurance companies will not cover them. Even if they did, interpreters are often not available when and where you need them the most.
In many cases, you have no other choice but to do the best job you can with the only interpreters available – such as the friends or family of the patient – whose English may be only slightly better than that of the patient. In situations such as those, it becomes impossible for you to exchange vital information with your patient.
How can you possibly provide quality care under these circumstances?
Isn't it about time for some practical and cost-effective solutions?
S-MINDS Removes Language BarriersS-MINDS, an advanced speech-to-speech translation system, enables you to remain in control of the communication with your non-English-speaking patients. Maximize the use of your time, and provide the best quality of care with the highest degree of professionalism. This means that your productivity goes up, costs go down, and your patients return to health sooner.
Immediate Benefits of S-MINDS- Highly accurate – with a vocabulary that is optimized for physical therapy.
- Always available – allowing you to communicate with your patients any time of the day or night.
- Mobile – S-MINDS works on small wearable devices or on computer carts, so that you can bring translation capabilities with you wherever you need them.
- Hands-free/eyes-free operation – easy to use with mere voice commands, so you can focus on your patients, not operating the equipment.
- Private and confidential – giving you the ability to communicate directly with the patient, eliminating awkward situations when family members or friends are needed to interpret.
View a Demo for Radiology
View a Demo for Physical Therapy
Register for webinar to see a live demonstration of S-MINDS |
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